Getting to Chapel Off Chapel
Map 2L J10
Chapel Off Chapel can be reached by taking trams routes 72, 79 and 78 to the corner of Commercial Road and Chapel Street.
The closest train station is Prahran Station on the Sandringham line.
Limited parking is available at Chapel Off Chapel – including accessible parking for people with mobility issues. Alternatively ample parking is available at the Prahran Square Car Park.
Elizabeth Street Car Park
Located at the rear of Prahran Market
9 Elizabeth Street, South Yarra
Phone: (03) 9804 7384
Access from Elizabeth Street & Lara Street
Operating Hours: 24 hours
King Street Car Park
Cnr King & Little Chapel Street, Prahran
Phone: (03) 9510 4199
Monday to Friday: 6am to 12am
Saturday: 24 hours
Sunday: 24 hours
Prahran Square Car Park
30-40 Izett Street, Prahran
Access from Izett Street
Operating Hours: 24 hours
Please call our Box Office on (03) 8290 7000 (10am – 4pm, Monday to Friday) – if you have wheelchair, hold a Companion Card or have any other specific access requirements.
Facilities for wheelchair access and seating that allows more room for the use of mobility aids are available in both The Chapel and The Loft for all performances (subject to availability). The Mezzanine is accessible from the foyer via a lift.
Our entrance doors are fully accessible to wheelchair users and mobility aids.
A hearing system is available at Chapel Off Chapel – in The Chapel and The Loft.
The system provides coverage to patrons wearing headphones or neck loops which are available from the Box Office. There is no extra charge for this service, simply ask Box Office team for assistance when you arrive.
Chapel Off Chapel is an accessible venue. Access seats for patrons with specific mobility requirements are available in both theatres and these can be booked by calling the Box Office on (03) 8290 7000, Monday – Friday between 10am – 4pm. Please provide details of your requirements so that we provide the best options for you.
Yes, we have a Hearing Loop available in both theatres. Devices that allow access to this Loop – neck loops for people with hearing aids – are available free of charge. To borrow one of these devices, please speak to our Box Office team.
Yes there are accessible toilets located on the ground floor.
Concession tickets are available for the following individuals:
• attendees under the age of 18 years
• full-time students
• holders of means-tested Government issued concession cards. These include age pension, disability support pension, Newstart, supporting parent pension and seniors health card and seniors card holders
• MEAA (Media, Entertainment & Arts Alliance) members
Proof of eligibility for a concession must be shown at the time of purchase and be on hand at each performance. Concession tickets booked online must be collected at the performance with proof of eligibility presented.
If you are a Companion Card holder, you are eligible for a complimentary companion ticket to all performances.
To book your companion ticket, please contact the Box Office team on (03) 8290 7000, Monday – Friday between 10am – 4pm.
Please have your Companion card available when booking and on collection of tickets.
Your safety, as well as the safety of other audience members, is of utmost importance to us. If you find yourself experiencing COVID-19 symptoms, we strongly encourage you to contact our Box Office as soon as possible via email at email@example.com or call (03) 8290 7000. Our Box Office operates from 10am to 4pm, Monday to Friday. In such cases, we will make every effort to accommodate your circumstance.
All Chapel Off Chapel performances have a strict lockout policy. Latecomers may not be admitted. Please arrive at least 15-minutes before performance time.
To ensure a smooth and unhurried experience, we strongly advise you to arrive at the venue at least 15-minutes before the scheduled start time. This will provide ample time for you to locate your seats comfortably. If you need to pick up tickets from the venue or plan to enjoy a beverage at the bar, we recommend arriving at least 30-minutes prior to the performance time. By allowing for this additional time you can avoid any potential rush and fully enjoy your pre-performance activities.
If you’re driving you’ll find limited parking available at Chapel Off Chapel that includes accessible parking for people with mobility issues. Alternatively, ample parking is available at Prahran Square Car Park.
Rates and further information can be found HERE
Alcoholic and non-alcoholic beverages are available as well as a selection of chips, nuts and chocolates so you can enjoy pre-show and interval drinks and nibbles.
Call the Box Office on (03) 8290 7000 and the team can reissue and email a new set of tickets. Otherwise, arrive at the Box Office at least 20-minutes prior to the event where your tickets can be reissued. Ensure that you bring with you the credit card used for the booking, as well as Photo ID.
Please note that reprinted tickets generate new QR codes for scanning into the venue which means that your original tickets are no longer valid and will not scan/allow entry into the theatre.
When purchasing tickets, both VISA and Mastercard are accepted forms of payment. Chapel Off Chapel is a cashless venue and items can be purchased on site using our EFTPOS terminals.
Chapel Off Chapel does not have a cloakroom.
Chapel Off Chapel charges one transaction fee of $3.50. This applies to all bookings regardless of how they are made or how many tickets are in the purchase.